Open Mon - Fri 10am - 3.30pm
If you need support please contact us by telephone only on:
FREEPHONE 0800 345 7050
0r
01389 764135
Accreditations
Our Mission
Our Mission
Our Mission
At WDC Foodshare we aim to provide vital assistance to those in need throughout West Dunbartonshire, to alleviate hunger and ensure that no one faces poverty and food insecurity alone. We strive to create a community where everyone has the opportunity to thrive, regardless of their background or circumstances.
Our Values
Our Mission
Our Mission
Our organization is built on a foundation of compassion, integrity, and accountability. We believe in treating everyone with dignity and respect and we are committed to using our resources in the most effective and efficient way possible.
Our Team
Our Mission
Our Team
Our team is made up of dedicated professionals and volunteers who are passionate about making a difference in our community. We work tirelessly to ensure that our services are meeting the needs of those we help.
WDC Foodshare - What We Do
Emergency Food
We provide emergency food parcels to anyone in need across West Dunbartonshire. Our food packs can include fresh, frozen, ambient, bakery, toiletries and sanitary products as well as household cleaning items, baby items and pet food. We provide all support by home delivery and aim to deliver the next working day. We are unable to distribute food parcels from our base.
Anyone requiring emergency food support should call us on 01389 764135 or Freephone 0800 345 7050 to discuss their needs with our team.
School Holiday Brunch Bags
During school holidays we provide brunch bags containing breakfast, lunch and snacks for each day the school is off. This is for families who cannot afford the extra food costs. Families seeking support during school holidays should contact us on: Freephone 0800 345 7050 or 01389 764135.
We will deliver brunch bags next working day.
School Uniform Bank
We can provide new uniforms, school bags, jackets and shoes to those in need. This is dependent on funding and colour/size availability. Families seeking support with school uniforms should contact us on: Freephone 0800 345 7050 or 01389 764135. School uniforms will be delivered next working day.
Fuel Bank
We have access to Emergency Vouchers for Gas & Electricity Top Up meters. The vouchers are for anyone accessing our service and in fuel crisis. To apply you must meet our eligibility criteria. Anyone requiring fuel bank support should call us on 01389 764135 or Freephone 0800 345 7050 to discuss their needs with our team.
Christmas ToyBank
Last year we provided each child with a large gift bag containing 8 - 10 lovely gifts. These children otherwise would not have had the same magical experience as others at Christmas. We are able to do this through the generous donations from individuals, groups, educational establishments, council employees, trades unions, churches, supermarkets, shops, local businesses and Glasgow's Spirit of Christmas.
BabyBank
In August 2019 we started a Babybank, using donations from the West Dunbartonshire community to provide baby clothes and equipment to families and local agencies working with children. This project is also very much about recycling.
Donations can be handed in at: Unit 21, Leven Valley Enterprise Centre, Castlehill Road, Dumbarton, G82 5BN
Families seeking baby bank support should get in touch on: Freephone 0800 345 7050 or 01389 764135 and items will be delivered next working day.
A Big Thank You!
We would not be able to run any of these projects successfully without the support of our many funders and also the generous donations from individuals, educational establishments, trade unions, council employees, churches, groups, supermarkets, shops and local businesses.
Thank you!
Where and how you can donate
Donate
Your generous donation will help us make a difference in the lives of those we help. Every little bit counts and we appreciate your support.
The following lists outlets where you can donate ambient food items. Just look out for the West Dunbartonshire Community Foodshare poster, usually located near the checkouts.
Clydebank Area
Asda
Keystores:
Kilbowie Road (money donation box),
Hardgate,
Parkhall,
Faifley Road (money donation box)
Sainsburys - Drumchapel
Lidl - Yoker
TLC Pharmacy - Duntocher
Dumbarton
Morrisons
Asda
Lidl
Alexandria
Co-op
Iceland
Balloch
Co-op
Library
Donations can also be handed into our Base at:
Unit 21, Leven Valley Enterprise Centre
Castlehill Road
Dumbarton
G82 5BN
Online supermarket deliveries can also be sent to this address during opening hours.
Money donations can be handed into our Base or by direct transfer to our Charity Account:
Reliance Bank
Sort Code 60-01-73
A/C Number 00219638
A/C Name West Dunbartonshire Community Foodshare
Other donation points
Some local schools also have donation points for pupils/staff, as well as local businesses...ask if your school or workplace is involved.
Let us know if you would like to get involved with your workplace and we can arrange collection.
Christmas donation points
At Christmas, please see our Facebook page for Toybank donation points.
Thank you for your continued support.
Sharing Smiles: Our Instagram Moments
How to contact us
We cannot accept requests for support through email.
We are happy to take your calls on:
01389 764135
or
Freephone 0800 345 7050
West Dunbartonshire Community Foodshare
Unit 21, Leven Valley Enterprise Centre, Castlehill Road, Dumbarton, G82 5BN
Hours
Mon | 10:00 – 15:30 | |
Tue | 10:00 – 15:30 | |
Wed | 10:00 – 15:30 | |
Thu | 10:00 – 15:30 | |
Fri | 10:00 – 15:30 | |
Sat | Closed | |
Sun | Closed |
Frequently Asked Questions
Please reach us at wdcommunityfoodshare@outlook.com if you cannot find an answer to your question.
WDC Foodshare is unable to provide any food parcels or other items directly from its base. Instead, we strive to deliver all items next business day.
We are able to deliver an emergency food parcel to households who have no access to food or money and, generally, not received any income in the last few days. We may ask for evidence for children, or other adults, living in the house. Some of our projects are funded externally and evidence is therefore required as we have a duty of care to donators.
All food, baby items/clothing, toys and school uniform donations made to WDCF are distributed to households in need across West Dunbartonshire. Any donation given for a specific project will be ringfenced as such and used solely for that purpose.
All staffing and operating costs are funded by applying to external grant giving organisations only. We do not use donations to fund staffing or operational costs.
Unfortunately we are unable to accept such items due to health and safety reasons. Additionally, we are unable to accept car seats.
Each parcel contains enough food for roughly one week for everyone living in the household. Parcels may contain ambient food such as tins, packets and dried food, fresh and frozen food, toiletries and sanitary wear, household cleaning items, pet food, nappies and baby milk/food.
By phoning 01389 764135 or Freephone 0800 345 7050, Monday to Friday, 10am to 3:30pm. We provide all food parcels direct to the household by home delivery, next working day between 10am and 4pm. Our drivers offer a discreet service.
We can provide support at times when the household has no access to money or food. Foodshare is not designed to be used on a regular basis and can support at times of crisis only. We are unable to deliver support if you have just been paid.
Our drivers will chap your door/ring buzzer and if no response will ring your phone. If you live in a flat or tenement, please make your way to the main door. Our drivers do not go inside due to our Lone Working Procedure. Someone needs to be at home to accept the delivery as we cannot leave food parcels lying outside or in common areas.
When a parcel is returned to base, when there is no-one home, the fresh and frozen foods need to be binned. Please ensure someone is at home.
When a person has not been at home for delivery twice we do not make any further deliveries to that address.
This usually relates to the "Right to a Safe Working Environment" for our Staff and Volunteers.
Our organisation is committed to providing a safe, healthy and respectful working environment for all employees and volunteers. Every member of our team has the right to work in an environment where their physical, emotional and psychological wellbeing is protected and valued.
This means violence, aggression, abuse, harassment, intimidation, threats or any other behaviour that places our team at risk will not be tolerated.
The organisation will take all reasonable steps to assess and manage risks, implement preventative measures, respond promptly to incidents and support staff and volunteers.
Where a risk has been identified to the health & safety of our staff and volunteers we will not deliver to the address.
We may, where appropriate, facilitate support through another local organisation.
By working together, we aim to maintain a culture of safety, dignity, respect and accountability, ensuring that both the people we support and our staff and volunteers are protected and treated with respect at all times.